WS_Cust Web Service

WS_Cust

Click here for a complete list of operations.

GetIssue

Gets one customer service issue based on an existing issue number.

the id of the issue to get true if images are to be included in the return object true if notes are to be included in the return object list of ids associated with images that already exist on the device for the given issue company code the requested customer service issue object

Test

The test form is only available for methods with primitive types as parameters.

SOAP 1.1

The following is a sample SOAP 1.1 request and response. The placeholders shown need to be replaced with actual values.

POST /TruxWeb/WSCustomer_Cust/WS_Cust.asmx HTTP/1.1
Host: payments.robinsonwasteservices.com
Content-Type: text/xml; charset=utf-8
Content-Length: length
SOAPAction: "http://www.trux.com/GetIssue"

<?xml version="1.0" encoding="utf-8"?>
<soap:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/">
  <soap:Header>
    <Credentials xmlns="http://www.trux.com/">
      <sAccountID>string</sAccountID>
      <sAuthCode>string</sAuthCode>
      <isAuthCodeEncrypted>boolean</isAuthCodeEncrypted>
      <areParametersEncrypted>boolean</areParametersEncrypted>
      <encryptedParameterNames>
        <string>string</string>
        <string>string</string>
      </encryptedParameterNames>
      <requireEncryptedResponse>boolean</requireEncryptedResponse>
      <encryptionMethod>string</encryptionMethod>
      <keyInfo>
        <encryptedKey>string</encryptedKey>
        <encryptionPublicKey>string</encryptionPublicKey>
      </keyInfo>
      <publicAuthKey>string</publicAuthKey>
    </Credentials>
  </soap:Header>
  <soap:Body>
    <GetIssue xmlns="http://www.trux.com/">
      <issueNumber>string</issueNumber>
      <includeImages>boolean</includeImages>
      <includeNotes>boolean</includeNotes>
      <imageIDs>
        <string>string</string>
        <string>string</string>
      </imageIDs>
      <companyCode>string</companyCode>
    </GetIssue>
  </soap:Body>
</soap:Envelope>

HTTP/1.1 200 OK
Content-Type: text/xml; charset=utf-8
Content-Length: length

<?xml version="1.0" encoding="utf-8"?>
<soap:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/">
  <soap:Body>
    <GetIssueResponse xmlns="http://www.trux.com/">
      <GetIssueResult>
        <issueNumber>int</issueNumber>
        <customerNumber>int</customerNumber>
        <siteNumber>int</siteNumber>
        <serviceNumber>int</serviceNumber>
        <miscName>string</miscName>
        <contactName>string</contactName>
        <issueCreateDate>string</issueCreateDate>
        <issueModifyDate>string</issueModifyDate>
        <issueClosedDate>string</issueClosedDate>
        <userCreated>string</userCreated>
        <userModified>string</userModified>
        <userClosed>string</userClosed>
        <details>string</details>
        <issueType>string</issueType>
        <urgency>string</urgency>
        <subject>string</subject>
        <route>int</route>
        <promiseDate>string</promiseDate>
        <phone>string</phone>
        <scheduledCall>int</scheduledCall>
        <notes>
          <CSIssueNote>
            <id>int</id>
            <issueNumber>int</issueNumber>
            <date>string</date>
            <user>string</user>
            <note>string</note>
            <sysNote>int</sysNote>
            <updatedID>int</updatedID>
          </CSIssueNote>
          <CSIssueNote>
            <id>int</id>
            <issueNumber>int</issueNumber>
            <date>string</date>
            <user>string</user>
            <note>string</note>
            <sysNote>int</sysNote>
            <updatedID>int</updatedID>
          </CSIssueNote>
        </notes>
        <images>
          <CSIssueImage>
            <id>int</id>
            <issueNumber>int</issueNumber>
            <image>string</image>
            <note>string</note>
            <action>string</action>
            <updatedID>int</updatedID>
          </CSIssueImage>
          <CSIssueImage>
            <id>int</id>
            <issueNumber>int</issueNumber>
            <image>string</image>
            <note>string</note>
            <action>string</action>
            <updatedID>int</updatedID>
          </CSIssueImage>
        </images>
        <userAssigned>string</userAssigned>
        <address>string</address>
        <lat>double</lat>
        <lng>double</lng>
        <action>string</action>
        <city>string</city>
        <custName>string</custName>
        <siteName>string</siteName>
        <servDesc>string</servDesc>
        <contactEmail>string</contactEmail>
        <callDesc>string</callDesc>
        <history>
          <CSIssueHistoryItem>
            <issueNumber>int</issueNumber>
            <id>int</id>
            <note>string</note>
          </CSIssueHistoryItem>
          <CSIssueHistoryItem>
            <issueNumber>int</issueNumber>
            <id>int</id>
            <note>string</note>
          </CSIssueHistoryItem>
        </history>
      </GetIssueResult>
    </GetIssueResponse>
  </soap:Body>
</soap:Envelope>

SOAP 1.2

The following is a sample SOAP 1.2 request and response. The placeholders shown need to be replaced with actual values.

POST /TruxWeb/WSCustomer_Cust/WS_Cust.asmx HTTP/1.1
Host: payments.robinsonwasteservices.com
Content-Type: application/soap+xml; charset=utf-8
Content-Length: length

<?xml version="1.0" encoding="utf-8"?>
<soap12:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap12="http://www.w3.org/2003/05/soap-envelope">
  <soap12:Header>
    <Credentials xmlns="http://www.trux.com/">
      <sAccountID>string</sAccountID>
      <sAuthCode>string</sAuthCode>
      <isAuthCodeEncrypted>boolean</isAuthCodeEncrypted>
      <areParametersEncrypted>boolean</areParametersEncrypted>
      <encryptedParameterNames>
        <string>string</string>
        <string>string</string>
      </encryptedParameterNames>
      <requireEncryptedResponse>boolean</requireEncryptedResponse>
      <encryptionMethod>string</encryptionMethod>
      <keyInfo>
        <encryptedKey>string</encryptedKey>
        <encryptionPublicKey>string</encryptionPublicKey>
      </keyInfo>
      <publicAuthKey>string</publicAuthKey>
    </Credentials>
  </soap12:Header>
  <soap12:Body>
    <GetIssue xmlns="http://www.trux.com/">
      <issueNumber>string</issueNumber>
      <includeImages>boolean</includeImages>
      <includeNotes>boolean</includeNotes>
      <imageIDs>
        <string>string</string>
        <string>string</string>
      </imageIDs>
      <companyCode>string</companyCode>
    </GetIssue>
  </soap12:Body>
</soap12:Envelope>

HTTP/1.1 200 OK
Content-Type: application/soap+xml; charset=utf-8
Content-Length: length

<?xml version="1.0" encoding="utf-8"?>
<soap12:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap12="http://www.w3.org/2003/05/soap-envelope">
  <soap12:Body>
    <GetIssueResponse xmlns="http://www.trux.com/">
      <GetIssueResult>
        <issueNumber>int</issueNumber>
        <customerNumber>int</customerNumber>
        <siteNumber>int</siteNumber>
        <serviceNumber>int</serviceNumber>
        <miscName>string</miscName>
        <contactName>string</contactName>
        <issueCreateDate>string</issueCreateDate>
        <issueModifyDate>string</issueModifyDate>
        <issueClosedDate>string</issueClosedDate>
        <userCreated>string</userCreated>
        <userModified>string</userModified>
        <userClosed>string</userClosed>
        <details>string</details>
        <issueType>string</issueType>
        <urgency>string</urgency>
        <subject>string</subject>
        <route>int</route>
        <promiseDate>string</promiseDate>
        <phone>string</phone>
        <scheduledCall>int</scheduledCall>
        <notes>
          <CSIssueNote>
            <id>int</id>
            <issueNumber>int</issueNumber>
            <date>string</date>
            <user>string</user>
            <note>string</note>
            <sysNote>int</sysNote>
            <updatedID>int</updatedID>
          </CSIssueNote>
          <CSIssueNote>
            <id>int</id>
            <issueNumber>int</issueNumber>
            <date>string</date>
            <user>string</user>
            <note>string</note>
            <sysNote>int</sysNote>
            <updatedID>int</updatedID>
          </CSIssueNote>
        </notes>
        <images>
          <CSIssueImage>
            <id>int</id>
            <issueNumber>int</issueNumber>
            <image>string</image>
            <note>string</note>
            <action>string</action>
            <updatedID>int</updatedID>
          </CSIssueImage>
          <CSIssueImage>
            <id>int</id>
            <issueNumber>int</issueNumber>
            <image>string</image>
            <note>string</note>
            <action>string</action>
            <updatedID>int</updatedID>
          </CSIssueImage>
        </images>
        <userAssigned>string</userAssigned>
        <address>string</address>
        <lat>double</lat>
        <lng>double</lng>
        <action>string</action>
        <city>string</city>
        <custName>string</custName>
        <siteName>string</siteName>
        <servDesc>string</servDesc>
        <contactEmail>string</contactEmail>
        <callDesc>string</callDesc>
        <history>
          <CSIssueHistoryItem>
            <issueNumber>int</issueNumber>
            <id>int</id>
            <note>string</note>
          </CSIssueHistoryItem>
          <CSIssueHistoryItem>
            <issueNumber>int</issueNumber>
            <id>int</id>
            <note>string</note>
          </CSIssueHistoryItem>
        </history>
      </GetIssueResult>
    </GetIssueResponse>
  </soap12:Body>
</soap12:Envelope>

HTTP GET

The following is a sample HTTP GET request and response. The placeholders shown need to be replaced with actual values.

GET /TruxWeb/WSCustomer_Cust/WS_Cust.asmx/GetIssue?issueNumber=string&includeImages=string&includeNotes=string&imageIDs=string&imageIDs=string&companyCode=string HTTP/1.1
Host: payments.robinsonwasteservices.com

HTTP/1.1 200 OK
Content-Type: text/xml; charset=utf-8
Content-Length: length

<?xml version="1.0" encoding="utf-8"?>
<CSIssue xmlns="http://www.trux.com/">
  <issueNumber>int</issueNumber>
  <customerNumber>int</customerNumber>
  <siteNumber>int</siteNumber>
  <serviceNumber>int</serviceNumber>
  <miscName>string</miscName>
  <contactName>string</contactName>
  <issueCreateDate>string</issueCreateDate>
  <issueModifyDate>string</issueModifyDate>
  <issueClosedDate>string</issueClosedDate>
  <userCreated>string</userCreated>
  <userModified>string</userModified>
  <userClosed>string</userClosed>
  <details>string</details>
  <issueType>string</issueType>
  <urgency>string</urgency>
  <subject>string</subject>
  <route>int</route>
  <promiseDate>string</promiseDate>
  <phone>string</phone>
  <scheduledCall>int</scheduledCall>
  <notes>
    <CSIssueNote>
      <id>int</id>
      <issueNumber>int</issueNumber>
      <date>string</date>
      <user>string</user>
      <note>string</note>
      <sysNote>int</sysNote>
      <updatedID>int</updatedID>
    </CSIssueNote>
    <CSIssueNote>
      <id>int</id>
      <issueNumber>int</issueNumber>
      <date>string</date>
      <user>string</user>
      <note>string</note>
      <sysNote>int</sysNote>
      <updatedID>int</updatedID>
    </CSIssueNote>
  </notes>
  <images>
    <CSIssueImage>
      <id>int</id>
      <issueNumber>int</issueNumber>
      <image>string</image>
      <note>string</note>
      <action>string</action>
      <updatedID>int</updatedID>
    </CSIssueImage>
    <CSIssueImage>
      <id>int</id>
      <issueNumber>int</issueNumber>
      <image>string</image>
      <note>string</note>
      <action>string</action>
      <updatedID>int</updatedID>
    </CSIssueImage>
  </images>
  <userAssigned>string</userAssigned>
  <address>string</address>
  <lat>double</lat>
  <lng>double</lng>
  <action>string</action>
  <city>string</city>
  <custName>string</custName>
  <siteName>string</siteName>
  <servDesc>string</servDesc>
  <contactEmail>string</contactEmail>
  <callDesc>string</callDesc>
  <history>
    <CSIssueHistoryItem>
      <issueNumber>int</issueNumber>
      <id>int</id>
      <note>string</note>
    </CSIssueHistoryItem>
    <CSIssueHistoryItem>
      <issueNumber>int</issueNumber>
      <id>int</id>
      <note>string</note>
    </CSIssueHistoryItem>
  </history>
</CSIssue>

HTTP POST

The following is a sample HTTP POST request and response. The placeholders shown need to be replaced with actual values.

POST /TruxWeb/WSCustomer_Cust/WS_Cust.asmx/GetIssue HTTP/1.1
Host: payments.robinsonwasteservices.com
Content-Type: application/x-www-form-urlencoded
Content-Length: length

issueNumber=string&includeImages=string&includeNotes=string&imageIDs=string&imageIDs=string&companyCode=string

HTTP/1.1 200 OK
Content-Type: text/xml; charset=utf-8
Content-Length: length

<?xml version="1.0" encoding="utf-8"?>
<CSIssue xmlns="http://www.trux.com/">
  <issueNumber>int</issueNumber>
  <customerNumber>int</customerNumber>
  <siteNumber>int</siteNumber>
  <serviceNumber>int</serviceNumber>
  <miscName>string</miscName>
  <contactName>string</contactName>
  <issueCreateDate>string</issueCreateDate>
  <issueModifyDate>string</issueModifyDate>
  <issueClosedDate>string</issueClosedDate>
  <userCreated>string</userCreated>
  <userModified>string</userModified>
  <userClosed>string</userClosed>
  <details>string</details>
  <issueType>string</issueType>
  <urgency>string</urgency>
  <subject>string</subject>
  <route>int</route>
  <promiseDate>string</promiseDate>
  <phone>string</phone>
  <scheduledCall>int</scheduledCall>
  <notes>
    <CSIssueNote>
      <id>int</id>
      <issueNumber>int</issueNumber>
      <date>string</date>
      <user>string</user>
      <note>string</note>
      <sysNote>int</sysNote>
      <updatedID>int</updatedID>
    </CSIssueNote>
    <CSIssueNote>
      <id>int</id>
      <issueNumber>int</issueNumber>
      <date>string</date>
      <user>string</user>
      <note>string</note>
      <sysNote>int</sysNote>
      <updatedID>int</updatedID>
    </CSIssueNote>
  </notes>
  <images>
    <CSIssueImage>
      <id>int</id>
      <issueNumber>int</issueNumber>
      <image>string</image>
      <note>string</note>
      <action>string</action>
      <updatedID>int</updatedID>
    </CSIssueImage>
    <CSIssueImage>
      <id>int</id>
      <issueNumber>int</issueNumber>
      <image>string</image>
      <note>string</note>
      <action>string</action>
      <updatedID>int</updatedID>
    </CSIssueImage>
  </images>
  <userAssigned>string</userAssigned>
  <address>string</address>
  <lat>double</lat>
  <lng>double</lng>
  <action>string</action>
  <city>string</city>
  <custName>string</custName>
  <siteName>string</siteName>
  <servDesc>string</servDesc>
  <contactEmail>string</contactEmail>
  <callDesc>string</callDesc>
  <history>
    <CSIssueHistoryItem>
      <issueNumber>int</issueNumber>
      <id>int</id>
      <note>string</note>
    </CSIssueHistoryItem>
    <CSIssueHistoryItem>
      <issueNumber>int</issueNumber>
      <id>int</id>
      <note>string</note>
    </CSIssueHistoryItem>
  </history>
</CSIssue>